Virtual Medical Desk CRM — South Africa

The CRM That Runs Your Virtual Medical Desk

Onboard doctors, specialists, dentists, vets, optometrists and more as clients — then manage their patients, appointments, and follow-ups on their behalf.

POPIA Compliant
South African Support
Secure & Encrypted
99.9% Uptime

Built for Every Healthcare Practice

Whether you serve a solo GP or a multi-branch specialist group, V.Med gives you the tools to onboard them as clients and deliver a world-class virtual desk service.

General Practitioners
Medical Practices
Specialists
Dentists
Veterinarians
Optometrists
Physiotherapists
Paediatricians

How V.Med Works

Three simple steps to running a professional virtual medical desk.

01

Onboard Your Client

Add the healthcare practice as a client — GP, dentist, vet, specialist or any other. Capture their services, hours, and patient intake requirements.

02

Manage Their Patients

Handle patient records, appointment bookings, and communications on behalf of your client — all from one centralised dashboard.

03

Follow Up & Report

Send automated patient follow-ups, reminders, and post-appointment check-ins. Share detailed reports with your client so they always know what's happening.

Everything Your Virtual Medical Desk Needs

Built specifically for virtual desk operators managing multiple healthcare clients — every feature designed with patient care in mind.

Client Onboarding

Onboard new healthcare practices as clients quickly — capture their details, services, and preferences from day one.

Patient Management

Manage patient records, history, and communications on behalf of your healthcare clients.

Appointment Booking

Book, reschedule, and confirm appointments for patients across all your client practices.

Follow-Up Reminders

Automated follow-up reminders for patients — reduce no-shows and keep practices running smoothly.

Reporting & Analytics

Real-time dashboards showing client activity, appointment volumes, and patient engagement.

Secure & POPIA Compliant

All patient and client data handled with full POPIA compliance and enterprise-grade security.

Get a Quote

No commitment · Plans from R450/month

Simple, Transparent Pricing

Choose the plan that fits your virtual desk operation.

Starter

1 User

R450/month
  • Up to 3 Client Practices
  • Patient Management
  • Appointment Booking
  • Basic Follow-Up Reminders
  • Basic Reporting
  • Email Support
Get Started
Most Popular

Team

5 Users

R1,500/month
  • Up to 15 Client Practices
  • Everything in Starter
  • Advanced Follow-Ups & Reminders
  • Team Collaboration
  • Advanced Analytics
  • Workflow Automation
  • Priority Support
Get Started

Practice

15 Users

R5,750/month
  • Unlimited Client Practices
  • Everything in Team
  • Custom Reporting per Client
  • Dedicated Account Manager
  • Learning Center Access
  • 24/7 Support
  • White-Label Options
Get Started

V.Med Learning Center

Master the platform and earn your V.Med Certificate of Completion.

Lessons

Step-by-step lessons covering all V.Med CRM features and virtual desk workflows.

Mock-Up Tests

Practice assessments to prepare you before the real exam.

Live Exams

Sit a live proctored exam to test your knowledge.

V.Med Certificate

Earn your official V.Med Certificate of Completion after passing the final exam.

Learning Games

Gamified exercises to reinforce your learning in a fun, interactive way.

Ready to Grow Your Virtual Medical Desk?

Start onboarding healthcare clients today — or get in touch to learn more.